Legal & Trust
Everything that governs how CloseLoop Labs works, handles your data and protects your account, in one place.
Your agreement with us
Terms you accept when you sign in
Terms of ServiceThe agreement between you and us for using CloseLoop Labs.Privacy PolicyWhat data we handle, why, and your rights.
Policies & trust
How we run and protect the service
SecurityHow we protect your inbox, account and data.Cookie PolicyThe few strictly necessary cookies we use.Sub-processorsEvery provider that processes data for us.
Sub-processors
These providers process data for CloseLoop Labs. We'll update this list before adding a new one.
| Provider | What they do | Location |
|---|---|---|
| Sign-in, and the Gmail and Calendar data you connect | Global | |
| Vercel | Hosts and runs the app | UK (London), with US-based company |
| Supabase | Database for your account, settings and sorted-email records | Cloud hosting; US-based company |
| Anthropic | AI that sorts, summarises and drafts replies | United States |
| ImprovMX | Forwards emails sent to our @closelooplabs.io addresses | Cloud hosting |
| cron-job.org | Tells the app when to check for due briefs (no personal data) | Germany |
Business details
- CloseLoop Labs is a trading name of CloseLoopLabs, a sole trader based in the United Kingdom.
- General enquiries: hello@closelooplabs.io
- Privacy requests: privacy@closelooplabs.io
- Security reports: security@closelooplabs.io
Other policies: Terms of Service · Privacy Policy · Security · Cookie Policy